> company: TrailerCentral
> role: Systems Engineer III
> years: Feb 2016 - Dec 2025
Systems Engineer III
Previously: Lead Developer · Web Programmer
Overview
Owned and rebuilt core CRM and automation systems, restoring critical workflows and delivering a Twilio-based call tracking platform that improved lead routing and dealer response reliability.
Key Systems
- Twilio Call Tracking
Real-time call routing and lead attribution system using Laravel, APIs, and webhooks.
Feb 2024 - Dec 2025
- Email Config & OAuth Integration
Implemented Gmail OAuth 2.0 integration within a CRM system to enable secure email authentication, sending, and inbox synchronization.
Feb 2020 - Jan 2026
- Twilio SMS System with Delivery Tracking & Webhook Integration
Built and maintained a Twilio-based SMS system integrated into a CRM for both automated and direct messaging workflows.
Sep 2019 - Jan 2026
- CRM Nuxt Dashboard
Migrated and rebuilt a legacy CRM into a scalable Laravel + Vue/Nuxt system supporting lead management, workflow automation, and Twilio-based communication pipelines.
Dec 2017 - Dec 2025
- Custom Inventory Image Overlays
Built an overlay system with banners, contact details, and logo placement for inventory images.
Jan 2017 - Jun 2021
- Craigslist Autoposter
Built a Chrome extension to automate Craigslist inventory posting with ongoing feature and paid-posting support.
May 2016 - Dec 2025
Impact
- ›Architected and delivered Twilio call tracking and SMS delivery systems, restoring critical dealer lead communication workflows.
- ›Reduced dealer team manual workload through Craigslist autoposter, CRM automation, and Facebook Marketplace syndication tooling.
- ›Built foundational CRM modules, dealer website components, and inventory feed integrations across the TrailerCentral platform.